Upgrade from MS Dynamics AX to Dynamics 365 Finance and Operations

Find the right upgrade strategy for your organization and execute it with expert Microsoft Dynamics upgrade services

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Why Upgrade to MS Dynamics 365 Finance and Operations

Upgrading your system to Dynamics 365 Finance or Supply Chain can bring valuable benefits to your organization/business due to the great new features that become available after the upgrade

Easier navigation

Get a more simplified browser-based user interface, eliminating the need for Remote Desktop/Citrix and the Enterprise Portal (SharePoint) with previous Dynamics AX versions.

Cross-platform UI support

You are now able to connect any device, platform, and browser.

Microsoft support

With Dynamics 365, Microsoft takes responsibility for the application and for monitoring issues and updating the platform.

Up-to-date functionality

In the new version, you are able to update the platform and application every 3 and 6 months respectively. 

Real-time Business Intelligence

This solution provides a new analysis of your business processes every several minutes via creative data visualization. 

Platform innovations

Enjoy new features, such as PowerApps for easily creating mobile apps, Flow for creating workflows and notifications, and the Cortana Intelligence Suite for leveraging  advanced analytics scenarios. 

What We Do

Our team helps businesses of different sizes and industries to perform efficient and smooth upgrades to the latest Microsoft ERP version

Analysis and consulting

We analyze your existing system, consult on the best upgrade strategy, and identify associated costs and the upgrade impact on existing workflows.

Upgrade planning

Based on the performed analysis, we define the most efficient upgrade roadmap and prepare the system for a smooth transition.

Data migration

Our team uses proven tools and methodologies to ensure successful migration to the new system. Next, we upgrade the compliant ISV apps and third-party integrations.


When the migration process is complete, we conduct training sessions if necessary to ensure staff successfully transition to the new system and work productively.

Our Approach

Making complex challenges easy

Digital transformation may be tough without proper professional consultation. No matter how complex your business process is, IT-Commune will help you stay up-to-date.

Proven methodologies of migration

Our team is using the upgrade methodology recommended by Microsoft Dynamics Lifecycle Services.

Transparent step-by-step process

Our main goal is to keep the process clean and simple – you will be updated through every phase. 

Migration Process Step by Step


Analysis phase

At this stage we analyze your business requirements as well as your system environment to prepare a project roadmap and budget estimation. We perform upgrades from AX 2012 as well as other versions (AX 2009, AX 4.0).


Validation phase

At this phase, our team makes sure that the upgraded environment works as desired. Then we prepare for go-live. We conduct extensive retest of all business processes that involve the ERP system. Finally, we run data upgrade for the last time, upgrade the production environment and go live.


Execution phase

First, we go through our pre-upgrade checklist for data upgrade. Now our developers perform code upgrade and create a new codebase. This first data upgrade occurs in a development environment so that we can easily debug any issues or remediate.


Support and Maintenance

After the project is completed, our team provides post-launch support and maintenance. Thus, we are able to address emerging business needs and any critical issues that may appear in the future.

Project Deliverables

When the upgrade process is completed, you receive a fully functioning system with all the data migrated. We can also provide training to ensure smooth transition to a new version

  • Latest Microsoft ERP version, cloud or on-premises
  • Data, forms, and reports are transferred from the previous version
  • Tools and technologies to upgrade, test and deploy the system in the future
  • Recommendations on how to support the current Dynamics 365 version
  • Integration with third-party apps and services to fit your business needs.

Testimonial: MS Dynamics upgrade for a large retail chain

Emmezeta, a large trading network, trusted IT-Commune to migrate their ERP system to Microsoft Dynamics 365.

…Together with IT-Commune we estimated the complexity of the upcoming improvements (which happened to not be the most trivial). After that, it became obvious that it would be best to first complete the migration project and then implement all the new features on the latest version of the system. Thanks to the IT-Commune team, migration was completed within 4 short months and on budget.

Igor ÖhlhoferCIO - Emmezeta

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